As 2020 came to a close, there’s no question things looked dramatically different due to the pandemic. Typically when the ball drops in Times Square to mark the new year, thousands of revelers can be found throughout the Big Apple. Over the holiday season, 5th Avenue is bustling with shoppers, and malls across the country have long lines waiting to see Mr. Claus. Retailers are busier than ever, and supermarkets are packed.
With the new year underway and COVID-19 lockdowns, travel bans, and retail closures still prominent, the pandemic has left an unwavering mark on the consumer landscape. With that said, we must reflect on the years of change that occurred in a New York minute, as offline spending pivoted rapidly to online, a trend that will continue well into 2021 and beyond. And although a new year has begun, one thing is for sure: e-commerce remains at an all-time high. In fact, according to a report by McKinsey, 10 years of e-commerce growth happened in just 90 days.
If you're planning on waiting for things to end and go back to pre-covid ways, your business will be obsolete if it isn’t already. Immediacy, convenience, experience, and speed soared to the top of consumer demands, and current top selling e-commerce products are products that were rarely ever bought online. With customer experience moving to the online forefront, many novice e-commerce businesses are simply not equipped to compete, and they aren’t quite sure where to start.
With the world of e-commerce expected to become more crowded and competitive than ever and e-commerce’s percentage of total global retail sales expected to grow over the next five years, now is the time to kick start your e-commerce goals into action with a strategic plan and partner.
The New Year, The New Normal, Your New NetSuite Partner
As you set your e-commerce goals and strategy in motion, it's important to embark on a journey with an experienced partner. GIR, your NetSuite SuiteCommerce and SuiteCommerce Advanced experts, enables businesses to create unified customer experiences to stay agile, relevant and competitive. What’s more, GIR was founded by leading tech executives from one of the world’s top e-commerce brands. Bringing together custom NetSuite designs with unmatched expertise, support, and service, GIR knows what it takes to get e-commerce right. Through NetSuite SuiteCommerce and SuiteCommerce Advanced, GIR empowers businesses to unlock new revenue streams, operational efficiencies, and seamless customer experience, critical in today's digital environment.
Fast, Flexible and Efficient
Agility, innovation, and flexibility are becoming increasingly important, and it’s vital to implement an e-commerce platform rooted in the cloud and tailored to your business’s needs. Intelligent automation to help drive better decisions will play an integral role in your e-commerce strategy. By increasing efficiency and accuracy, e-commerce leaders can drive better business results faster. These capabilities combined with NetSuite’s unified platform provides a solid foundation for building a successful e-commerce business. In addition to the need for speed, businesses need the ability to integrate new technologies and platforms with current systems for optimal performance across their organization.
Making the Most of the E-commerce Boom
Now is the time to strike while the iron’s hot. As competition becomes increasingly intense, businesses will need to optimize their e-commerce stores across multiple platforms including, social media, brick and mortar, wholesale and marketplaces. By deploying a NetSuite SuiteCommerce and SuiteCommerce Advanced solution via GIR, you can achieve these optimization goals. In addition, the advanced technology and features, coupled with GIR’s stellar support, free up your team so they can focus on creating unified experiences. Moreover, NetSuite’s resiliency allows your business to cater to today’s evolving customer demands.
E-commerce is Here to Stay
More and more consumers are adapting to making online purchases and are enjoying its conveniences. According to a recent Statista Global Consumer Survey, 63% of consumers consider direct delivery to their home the primary driver of online purchases. In comparison, 50% consider around-the-clock availability to be key. Regardless, there’s no doubt that e-commerce is here to stay. Businesses that do not deliver a delightful, omnichannel experience will be left out in the cold.
At GIR, we know getting e-commerce right is no small feat. By aligning with GIR, an experienced NetSuite SuiteCommerce and SuiteCommerce Advanced partner with unparalleled service, implementation and support, you’ll remain competitive while increasing efficiency in today’s ever-evolving digital landscape. Built on trust, integrity, and a common goal of building strong partnerships with the world’s leading B2B and B2C brands, GIR transforms how e-commerce gets accomplished.
To learn more about how GIR can empower your businesses, contact us.
Why GIR Software Services?
As a leading NetSuite consulting firm, GIR Software Services enables your organization to create sustainable long-term business values. Our multi-talented team has technical and functional expertise that can help your business to implement NetSuite ERP solutions, EDI integrations, and implement an e-Commerce website.
We can also provide managed NetSuite support services to build a strong foundation.
Learn more about us to see how GIR Software Services can help your business grow!
